Consent records

Every answer a visitor gives is recorded in the Consent logs section of a site. This is the proof — what was shown, what was chosen and when.

What each record holds

Field	Notes
Consent ID	Unique to this answer.
Visitor	A salted hash of the IP address and browser, shown as usr_xxxxxxxx. The raw IP address is not stored.
Answer	Accepted all, Declined, or Custom — with the choice for each category.
Country	Where the visitor was.
Page	The page the answer was given on.
Banner version	Exactly which banner configuration the visitor saw.
Time	When the answer was recorded.

How long records are kept

Set the retention per site in Settings:

Preset	Length
Strict — CNIL / Irish DPC	6 months
Recommended — GDPR + CCPA	1 year (default)
Max — CNIL ceiling	13 months

Your plan sets the upper limit: one year on Free and Starter, two years on Growth and above. Records older than the retention are deleted automatically.

This is separate from Remember an Answer For — how long a visitor’s choice is remembered before the banner asks again (default 180 days). Keeping that at 13 months or less is one of the checks in your compliance score.

Finding a record

Filter by date range and answer type, or search by consent ID or page.

Exporting

Export CSV downloads the records that match your current filters, with these columns:

consent_id, recorded_at, status, necessary, functional, analytical, marketing, country, page_url, banner_version

Free plans export up to 5,000 rows at a time; paid plans up to 1,000,000.

Consent receipt (PDF)

For one visitor’s answer — for example when someone asks what they agreed to — download a consent receipt. It contains the consent ID, the anonymised user ID, when it was recorded, the answer, the page, the banner version, the country, and each category as Allowed or Refused. No identifying information is stored in it.